Privacy Policy
How The Crafted Image Academy collects, uses, stores and protects your personal information.
Effective Date: 16 June 2026
Our Commitment to Privacy
At The Crafted Image Academy, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how it is stored, and the choices available to you regarding your personal information when using our website, booking workshops, purchasing products, subscribing to communications, or interacting with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with The Crafted Image Academy, we may collect:
Personal Information
- Name
- Email address
- Phone number
- Postal address
- Billing and shipping information
Workshop and Booking Information
- Workshop registrations
- Attendance records
- Booking history
- Communication relating to your bookings
Product Purchase Information
- Product orders
- Shipping details
- Payment transaction records
Website Usage Information
- Browser type
- Device information
- Pages visited
- Referring websites
- General analytics data
How We Use Your Information
We use information collected to:
- Process workshop bookings and purchases
- Deliver products and services
- Communicate important booking information
- Respond to enquiries and support requests
- Improve our website and customer experience
- Meet legal and regulatory obligations
- Send marketing communications where consent has been provided
You may unsubscribe from marketing communications at any time.
Payments and Transaction Security
Payments are processed through secure third-party payment providers.
The Crafted Image Academy does not store complete credit card details on its servers.
Payment providers may collect and process information in accordance with their own privacy policies.
Sharing Your Information
We do not sell or rent your personal information.
Information may be shared with trusted service providers where necessary to operate our business, including:
- Website hosting providers
- Payment processors
- Email communication services
- Booking and event management systems
- Shipping and delivery providers
These providers only receive information required to perform their services.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
Cookies may be used to:
- Remember website preferences
- Improve website performance
- Analyse visitor behaviour
- Support website security
Most web browsers allow cookies to be managed or disabled through browser settings.
Data Storage and Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.
Information is stored using secure systems and trusted third-party providers. While no system can guarantee absolute security, we implement reasonable safeguards to protect your information.
Accessing or Updating Your Information
You may request access to personal information we hold about you.
You may also request correction of inaccurate or outdated information.
To make a request, please contact us using the details provided below.
Deleting Your Information
You may request deletion of personal information where legally permissible.
Certain information may be retained where required for:
- Legal obligations
- Financial record keeping
- Transaction history
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies independently.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time.
The most current version will always be available on this page.
The effective date shown at the top of the policy indicates when the current version came into effect.
Contact Us
If you have questions regarding this Privacy Policy, or wish to access, correct or request deletion of personal information, please contact The Crafted Image Academy using our Contact Form.
The Crafted Image Academy
📍 Newcastle, New South Wales, Australia
📄 Contact Form: craftedimageacademy.com/contact
