How to Contact Us so you can Capture Your Vision
Transform Your Photography Skills
Welcome to a space where your creativity can flourish. Dive into our courses tailored for all skill levels, and let’s embark on this photographic journey together.
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We’re here to help you explore your creativity. Contact and reach out with any inquiries you have, whether about our workshops, courses, or photography services.
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Common Questions
Find answers to your burning questions.
What type of photography courses do you offer?
We offer a range of courses tailored to different skill levels, from beginner classes to advanced workshops. Each course focuses on practical skills and creative expression to help you grow as a photographer.
How can I book a photography workshop?
- Browse upcoming offerings on our Photography Workshops page.
- Click “Book Now” on the workshop of your choice.
- Complete the registration and payment form. You’ll receive a confirmation email with venue details, meeting location etc.
What is the refund policy?
- Cancellations by Attendees: If you are unable to attend a workshop, you may request a refund up to 14 days prior to the event. After this period, refunds are not available. However, you may transfer your booking to another participant by notifying us in writing.
- Cancellations by The Crafted Image Academy: If we must cancel or reschedule a workshop or event, you will be offered the choice of a full refund or a transfer to a future session of equal value.
- For full details on our Online Courses and Workshops Policies – Click Here
Are your courses suitable for beginners?
Yes!
- Many of our workshops and courses are designed with beginners in mind.
- We focus on building strong foundations—covering camera basics, composition, and step-by-step guidance—so you can feel confident from the start.
- Each course description notes the recommended skill level, and our instructors provide plenty of support to ensure you get the most out of your learning experience.
Do you offer online training?
Yes, we do!
Our online courses are a work in progress and will be available soon they will provide flexibility for learners who want to study at their own pace while still receiving top-notch instruction and resources.
Can I get certificates from the photography courses?
Yes. Upon successful completion of most photography workshops and online courses, The Crafted Image Academy provides a Certificate of Completion. This certificate is a recognition of your learning and can be a valuable addition to your creative portfolio or professional development record. Some advanced or specialised courses may include a more detailed certificate outlining the skills covered. Please check the individual course description for details.
Do you have any special promotions?
Yes! The Crafted Image Academy regularly offers exclusive promotions and discounts on workshops, courses, and partner products such as NiSi filters and Leofoto tripods. Special deals are often shared with our workshop participants and newsletter subscribers first, so we recommend joining our mailing list to stay up to date. Promotions may have limited availability or expiry dates, so be sure to check the latest offers on our website or through our event announcements.
How long are your photography classes?
Class length varies depending on the format and topic:
- Workshops are usually 2–4 hours, often held in a single session with a strong hands-on focus.
- Master Classes and in-depth events typically run for half-day or full-day sessions.
- Online courses may be designed as either short modules (30–60 minutes each) or multi-week programs that you can complete at your own pace.
Each course description on our website clearly lists its duration so you know exactly what to expect before booking.
What is included in the course material?
Each course at The Crafted Image Academy is designed to give you everything you need to succeed. Depending on the workshop or online class, course materials may include:
- Presentation slides & notes for easy reference
- Step-by-step guides and checklists to support hands-on practice
- Resource sheets with recommended gear, apps, and techniques
- Access to recordings (for online or hybrid classes, when available)
- Exclusive downloads such as editing presets, templates, or challenge cards
- Follow-up support via our resource library or alumni community
Specific inclusions are always listed on each course page so you know exactly what you’ll receive.
Can I contact my instructor?
Yes. We encourage open communication between students and instructors. During workshops, you’ll have direct access to your instructor for questions and guidance. For online courses, you may contact your instructor through the course platform, email, or scheduled Q&A sessions. Some courses also include access to a community group where you can post questions and get feedback.
Details on how to reach your instructor will be provided in your course confirmation email or learning portal.
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