Your Questions Answered Here
Welcome to our FAQs page!
Here, you’ll find answers to common frequently asked questions about our workshops, courses, and more.
We aim to provide you with clear and helpful information to guide you on your photography journey.
If you have, what you feel, are frequently asked questions that aren’t covered here, feel free to reach out!
Common FAQs - Frequently Asked Questions
Your questions answered regarding photography education.
General / Course Details
What courses do you offer?
Do you offer online courses?
We offer a range of courses tailored to different skill levels, from beginner classes to advanced workshops. Each course focuses on practical skills and creative expression to help you grow as a photographer.
Our online courses are a work in progress and will be available soon they will provide flexibility for learners who want to study at their own pace while still receiving top-notch instruction and resources.
Learning Levels & Workshop Experience
Are the Photography Workshops Suitable for Beginners?
Are your workshops mixed-level?
Yes!
- Many of our workshops and courses are designed with beginners in mind.
- When you book, we’ll ask about your current photography level—beginner, intermediate, or advanced. This way, your workshop host can adjust the guidance to suit you, making sure you feel comfortable, challenged, and supported throughout the session.
- We focus on building strong foundations—covering camera basics, composition, and step-by-step guidance—so you can feel confident from the start.
- Each course description notes the recommended skill level, and our instructors provide plenty of support to ensure you get the most out of your learning experience.
Yes.
- Our workshops often bring together photographers of different experience levels.
- This creates a supportive environment where everyone can learn—not only from the instructor, but also from each other.
- Beginners gain confidence, while more advanced photographers benefit from fresh perspectives and the chance to refine their skills.
- Your instructor will adapt demonstrations and guidance to ensure each participant feels challenged at their own level.
Course Structure & Inclusions
How long do the Photography Courses and Workshops run?
What is Included in the Photography Course Material?
Class length varies depending on the format and topic:
- Workshops are usually 2–4 hours, often held in a single session with a strong hands-on focus.
- Master Classes and in-depth events typically run for half-day or full-day sessions.
- Online courses may be designed as either short modules (30–60 minutes each) or multi-week programs that you can complete at your own pace.
Each course description on our website clearly lists its duration so you know exactly what to expect before booking.
Each course at The Crafted Image Academy is designed to give you everything you need to succeed. Depending on the workshop or online class, course materials may include:
- Presentation slides & notes for easy reference
- Step-by-step guides and checklists to support hands-on practice
- Resource sheets with recommended gear, apps, and techniques
- Access to recordings (for online or hybrid classes, when available)
- Exclusive downloads such as editing presets, templates, or challenge cards
- Follow-up support via our resource library or alumni community
Specific inclusions are always listed on each course page so you know exactly what you’ll receive.
How can I book a workshop or course?
Photography Workshops
Online Courses
- Browse upcoming offerings on our Photography Workshops page.
- Click “Book Now” on the workshop of your choice.
- Complete the registration and payment form. You’ll receive a confirmation email with venue details, meeting location etc.
- Browse upcoming offerings on our Online Courses page.
- Click “Book Now” on the course of your choice.
- Complete the registration and payment form. You’ll receive a confirmation email with login information for online sessions.
Payments, Cancellations & Refunds
- Cancellations by Attendees: If you are unable to attend a workshop, you may request a refund up to 14 days prior to the event. After this period, refunds are not available. However, you may transfer your booking to another participant by notifying us in writing.
- Cancellations by The Crafted Image Academy: If we must cancel or reschedule a workshop or event, you will be offered the choice of a full refund or a transfer to a future session of equal value.
- For full details on our Online Courses and Workshops Policies – Click Here
Pre-Course Info & Support
What do I need to bring or prepare?
Do you offer resources or ongoing support?
- If attending in person: bring your camera (DSLR, mirrorless, or smartphone), charged battery, memory card, and any materials specified in your confirmation email.
- If attending online: ensure stable internet, updated software (e.g., Zoom), and a quiet workspace. Any pre-reading or preparation will be shared via email before the event.
Absolutely! After your course, you’ll have access to:
- A Resource Library including slides, templates, checklists, reading materials.
- A community where you can connect, ask questions, and share work.
- Occasionally we run live Q&As or feedback sessions with instructors.
Technical & Access FAQs
What if I have technical issues accessing an online course?
Do courses expire?
Can I rewatch materials?
We’ll help you troubleshoot or provide an alternate access method.
For self-paced courses, access typically lasts for 12 months from the date of purchase (unless otherwise stated). Some live workshops may offer access to recorded sessions—check the course details.
Group Bookings & Gift Options
Can I book a private group workshop?
Do you offer gift vouchers?
We offer customized group sessions for teams, creative collectives, or private groups. Get in touch with us at: [email protected] with your goals, group size, and preferred format (in-person or online), and we’ll tailor a session just for you.
Gift vouchers are available in denominations of $50, $100, and $200 and can be used toward any workshop or online course. Vouchers are valid for 12 months and are transferable—perfect for gifting to aspiring creatives.
About Our Team & Quality Assurance
Who teaches the courses?
What makes The Crafted Image Academy different?
Our instructors are experienced creatives and industry professionals specializing in photography, styling, digital editing, and creative entrepreneurship. Each instructor has a robust portfolio and teaching credentials. You can read their bios on our About Us / Instructors page.
We pride ourselves on:
- Hands-on, practical learning with real-world assignments.
- Small class sizes for personalised feedback.
- Ongoing support and a nurturing creative community.
- Quality course design balancing theory, demonstration, and practice.
Feedback & Contact
How can I give feedback or rate a course?
I have a question not covered here. Who should I contact?
After each course, you’ll receive a feedback form by email. We genuinely appreciate your thoughts—this helps us continually improve. You’re also welcome to leave public reviews on our platform or social media, if you’d like.
For any further questions—about suitability, prerequisites, scheduling, or anything else—please contact us at:
- Email: [email protected]
- Phone: +61425267808
- OR use the Contact Us form on our website.
We aim to respond within 1–2 business days.
Still need more information?
Our goal is to make your journey in photography easier and more enjoyable.
If you ever feel stuck or have further questions, don’t hesitate to reach out to us.
Get in Touch for Support
If you have further FAQs (Frequently Asked Questions) or other questions or need assistance, we’re here to help!
Whether you’re curious about our workshops, courses, or other offerings, don’t hesitate to reach out. Your journey in photography is important to us, and we’d love to support you every step of the way.
